BPO and KPO Explained
Business Process Outsourcing (BPO) is the practice of contracting an external service provider to carry out an essential business task. This can be done for any supplementary business function such as accounting, customer support, telemarketing, data recording, and many more. BPO helps businesses stay focused on their core competency. This results in increased productivity and […]
Work Reimagined: Finding and Winning Global Talent
With no end in sight to the competition for global talent, organizations in practically every industry continue to place a high focus on attracting and retaining high-performing applicants. Unemployment is at an all-time low, creating a job seeker’s market and forcing businesses to compete by offering trendy bonuses, flexible work arrangements, and other in-demand advantages. […]
The Benefits of Outsourcing Software Development
According to Statista, the global outsourcing market was valued at $92.5 million in 2019. In the United States, the outsourcing industry’s market size in 2020 has been $130 billion. The primary benefits of software development outsourcing range from the creation of unique technical documentation to collaborating with cost-effective, high-quality teams located throughout the world. Let’s […]
Outsourcing to Taiwan? Now What
Taiwan has a GDP of $662.1bn, making it the world’s 21st largest country. Between 2010 and 2021, the country’s GDP grew by 44% and is expected to grow by 19% in 2025, according to GlobalData. Taiwan’s rapid economic growth is based on its own free-market economy, currency, and military, which all work together to make […]
The Benefits of Outsourcing Marketing
The primary purpose of every company is to earn a profit and maximize. But not all organizations have the appropriate experience in marketing, communications, SEO, or design in order to attain that goal. This is natural, and that’s why more and more organizations are choosing to outsource marketing. According to Sagefrog research, 59 percent of […]
Outsourcing to Hong Kong: Now What?
Entrepreneurs choose Hong Kong for setting up their companies because of its business-friendly environment. 1. Ease of Doing Business. Hong Kong was ranked third in the World Bank’s 2019 Ease of Doing Business Rank behind Singapore. The high ranking reflects several of Hong Kong’s positive characteristics, most notably the streamlined and time-saving business creation process. […]
Outsourcing to Ukraine: Now What?
Outsourcing to Ukraine is something technology giants such as Magento, Google, and Huawei have in common. Each has its own offshore research and development (R&D) centers in Ukraine and relies on a diverse team of Ukrainian developers and engineers to manage various IT needs. According to the IT Ukraine Association, the country’s IT exports have […]
Outsourcing: 5 Warning Signs That It’s A Scam
Outsourcing projects fail for a variety of reasons, ranging from unreasonable expectations and a lack of governance to mismatched interests and inadequate communication. Sometimes the error is with the outsourcing service provider, and other times it is with the customer. In the majority of cases, both sides share some guilt. However, business leaders should be […]
Business Agility in the 3rd Wave Outsourcing
According to Business Agility Institute, business agility is defined as “a set of organizational capabilities, behaviors, and ways of working that affords your business the freedom, flexibility, and resilience to achieve its purpose no matter what the future brings.” Business agility in the 3rd Wave Outsourcing will be the most significant single factor in deciding the winners […]
Outsourcing Trends to Expect in 2022
1. High demand for top global talents with specialized skillsets The growth of the digital customer continues and with it comes differing customer journey challenges. Global business regardless of type, size, or target audience need top talents with data and analytics expertise to join their remote teams or distributed teams so that they can truly […]
