Running a business can be tough. There are so many different departments and tasks that a business owner needs to consider. The best companies are always looking for strategies to help them run as smoothly and efficiently as possible.
For many companies, including several of the top conglomerates in the world, the answer has been outsourcing. Many corporations turn to the labor markets that offer highly skilled, well-educated workers without sacrificing quality.
This strategy known as offshore outsourcing is an excellent way to delegate your non-core business functions to a trusted partner so that you can focus on the heart of your business. Offshore outsourcing has been proven to bring companies remarkable success. That’s why it has survived through the years and is now on its Third Wave.
Deciding to outsource is only the beginning of your outsourcing journey. Next, you need to choose the country that you want to outsource to.
In this article, we are discussing the top five reasons that you should outsource to the Philippines.
1. High English Proficiency
English is one of the official languages of the Philippines. It’s used as a means of communication in school, literature, signages and official documents. Two thirds of the country is fluent in English. This makes the Philippines one of the largest English-speaking countries in the world.
In the English Proficiency Index released by the international education company Education First, the Philippines was awarded “high proficiency” with a score of 562 out of 700. This is the second highest English proficiency in Asia, only behind Singapore. The Philippines is the 27th best country when it comes to English proficiency.
2. Culture fit
Filipinos have an excellent work ethic. They are naturally respectful, calm, and driven to work hard and achieve results. Filipinos are known for being open, warm and generous. This makes them a pleasure to work with.
The Philippines is a melting pot of diverse cultures due to its history of colonial rule and occupation by different nationalities. Filipino culture is a mixture of Asian, Spanish, and American cultures which makes it adaptable to most work cultures around the globe.
The Philippines’ diverse culture paired with excellent values make it an excellent choice to outsource to in terms of culture fit. As we have previously written, culture fit is one of the most crucial factors to consider when choosing an outsourcing partner. Ensuring that there is a match between work culture and personal culture ensures that both the partner and employer are happy. Outsourcing to the Philippines will improve the chances that your team can get along and harmoniously function.
3. High quality at a low cost
The Philippines would not have become the business process outsourcing capital of the world if Filipinos didn’t produce excellent results. Filipinos provide high quality work, always striving for excellence.
The cost in outsourcing staff to the Philippines is relatively low however it doesn’t reduce the quality of work completed. The Philippines has reliable, high quality infrastructure where businesses can smoothly operate.
The cost of living in the Philippines is only 50% of what it costs in the United States, which is part of the reason that salary levels are only 30% of what they are in the US. This means that you could save 70% on employees’ salaries alone by outsourcing to the Philippines.
There is no need to worry about the time difference between your country and the Philippines because most cities in the Philippines do not sleep. Filipinos are willing to take night shifts and even graveyard shifts. There are entire offices than run into late hours of night and early hours of the morning to cater to clients all over the world. This makes the Philippines an excellent choice for 24/7 contact centers.
5. Quality of Education
Outsourcing in the Philippines is not only limited to call centers, there are also financial, real estate, eCommerce, real estate, web development, digital marketing and other business services that are outsourced in the Philippines.
The Philippines has a young, well-educated population that is accustomed to the Western ways of doing business. Filipino employees are very resourceful and can easily accomplish their tasks with minimal supervision if they get clear directions. They learn fast and can easily adapt to new systems and technologies.
With its rapidly growing economy, the Philippines is one of the best countries to choose for offshore outsourcing. Considering the great work culture that Filipinos have along with their high English proficiency, the Philippines is a natural choice for any Western business to outsource their contact center or other departments to.
In terms of the flexibility when it comes to time and high quality of work at a low cost, no other country comes close to the Philippines.
Learn more about offshore outsourcing and how you can maximize it for your business. Today’s Third Wave of Outsourcing no longer focuses on cost-cutting alone. It’s a race to find the best talent from all over the world.
Learn more about Third Wave Outsourcing and how you can maximize it for your business. Don’t remain in the ways of the past. Join the global entrepreneurs who have access to the best global talent. ORDER THE E-BOOK NOW.